Frequently Asked Questions

Looking for something?

Below are a few most commonly asked questions by our visitors.


Can I withdraw from my booking?

Can I transfer from one course to another course?

What is a USI and do I need a USI?

Why do you require my USI and other vital information such as DOB?

When and how do I receive my certificate?


Which course should I do?

Can people under 18 years of age complete a first aid course?

Does CPR training need to be conducted on the floor?

Which course is equal to a Senior or Level 2 First Aid?

Are your courses the same as a or equal to St Johns First Aid course?

More Information available on the Allen’s Training Site

Can’t find what you’re looking for? Shoot us a question on our Contact Page.

About Us

On Point Training Group is a Melbourne-based training company specialising in first aid training courses, first aid refresher courses, CPR training courses, CPR refresher training courses and emergency management courses.


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